At Sublicity we focus on product quality, great service and speedy delivery. Thanks to our own production facility, we are able to dispatch many of our items within 24 hours of receiving the order. That is because all of our staff and production are in the same building, ensuring each product is printed and manufactured to the company’s established high standards. Production times vary according to each specific product, details of which are available on each product page and be aware that delivery time is not the production time. In rare cases when we need to re-print an item, this may take an additional 1-2 days. We are able to allow separate delivery and billing addresses for all orders.
Delivery time details are outlined below (note: these are not the same as production times) Sublicity does not continue production or dispatch work over the weekend except at Christmas and other busy events. Last orders Dec 22nd midday for Guaranteed Delivery Before Christmas*. See our Christmas delivery last order deadlines here
Sublicity uses the Royal Mail’s 1st Class Recorded service for most orders under 2kg. This is our standard service and is the default delivery option listed in the shopping cart. Royal Mail delivers 94% of our orders the next day (it may sometimes take 2-5 working days and in very rare cases 15 working days), including Saturdays, but not Sundays.
If we dispatch after
If your item is over 2kg, bulky, or large (over 60x40cm), we use FedEx UK couriers; they deliver the next business day and are a part of our standard service. We can offer a Saturday delivery service for an extra fee.
If you require a risk-free delivery service please try our guaranteed delivery option. The Sublicity guaranteed delivery service ensures your item arrives the following business day. If your package is over 2kg or especially bulky we use FedEx couriers, for all other packages we use the Royal Mail’s Special Delivery service. The guaranteed delivery option appears during the ordering process and incurs an additional charge. We also offer guaranteed Saturday deliveries (excluding business addresses), through Royal Mail and FedEx, for a further fee.
UK non-mainland delivery is available for Royal Mail Recorded and Special Delivery, except in the case of large or bulky items that need a service other than Royal Mail's standard recorded. If large or bulky pack to
If your Sublicity UK order is to be delivered outside of the UK or EU, you may incur additional charges beyond our control. This could be non-reclaimable customs tax as well as administration fees. For shipping to
If you are unable to include a work delivery address, you are able to upgrade to Royal Mail Special Delivery for £3.99. During
Top Tips In Case of Royal Mail Strike:
1) Have your items sent to a work address and receive a free courier upgrade.
2) Pay £3.99 for Royal Mail’s Special Delivery service.
When there are adverse weather conditions, deliveries to some parts of the country can be affected. To minimize delays we work closely with both Royal Mail and FedEx. When your order is dispatched, we will inform you of which courier was used. Information and updates regarding delivery services can be found on Royal Mail and FedEx websites.
Sublicity uses FedEx, DHL, TNT or similar service as our default international delivery option. We suggest this service as it includes package tracking and